Manage subscriptions for Tekla products

Subscription licenses are delivered and managed in the Tekla Online Admin Tool. Administrators in each organization assign the subscription licenses to users.

Users access their assigned subscriptions by signing in to their account when they start a Tekla app, such as Tekla Structures or Tekla PowerFab.

All users can view their currently assigned subscription licenses in their Tekla Online profile.

Subscription license types for Tekla products

These license types are available for all Tekla software products, including Tekla Structures, Tekla Model Sharing, Tekla Structural Designer, Tekla Tedds, and Tekla PowerFab (excluding Tekla PowerFab Go).

Worldwide: This license type can be assigned or reassigned with no limitations.
Named User: Only the first assignment is allowed. This license type cannot be reassigned except as defined in Change of license type - End of sale of Standard, Flex, and Worldwide licenses.

Additional license types are available for Tekla Structures. For more information, see About subscriptions for Tekla Structures.

All license types might have some limitations on the country of use due to embargo and export control restrictions. For more information, see Trimble's end-user license agreement for Tekla software products.

Assign subscription licenses to users

As an administrator, you assign your company's subscriptions for Tekla products and services that require a license. You can assign subscriptions to multiple users at the same time.

Before you begin, add any new users to your Tekla Online organization as employees or external license users.

When you have user licenses, each license seat can only be assigned to one user at a time. You can assign the subscription to as many users as you have license seats. Some license types limit the number of times that you can reassign the licenses from one user to another. Pay attention to the license type and make sure that you have selected the correct users when you assign licenses.

Note:

You are responsible for following the terms governing the use of each license, such as the countries where the license is allowed to be used.

When you have floating licenses, you can assign the license to as many users as you want. The license can be used simultaneously by as many users as the number of license seats that you have.

Sign in to the Tekla Online Admin Tool.
Go to the Users page.
In the users table, select the check box for one or more users.

Additional information and options for the selected users are shown in the right pane.
In the right pane, assign subscriptions in one of these ways:
- To assign subscriptions to one user, select the check box for one or more subscriptions.
- To assign subscriptions to multiple users, click the arrow on the subscription's row, then select Assign to selected users.

The selected subscriptions are assigned to the selected users.

Reassign subscription licenses from one user to another

You can reassign subscription licenses from one user to another, with some limitations. Reassigning subscription licenses allows you to keep using them when there are unexpected changes, such as when an employee changes roles or leaves the company.

The Named User license type cannot be reassigned except as defined in Change of license type - End of sale of Standard, Flex, and Worldwide licenses.

Some other license types limit the number of times that you can reassign the licenses from user to user. Pay attention to the license type and make sure that you have selected the correct users when you assign subscription licenses.

Note:

You are responsible for following the terms governing the use of each license, such as the countries where the license is allowed to be used.

Before you begin, ask the user or users who currently have the subscription license assigned to sign out and exit from their Tekla app without reserving the subscription license. If the user or users do not sign out and exit, you can release the subscription license, but you cannot reassign it to another user until it is no longer reserved.

Sign in to the Tekla Online Admin Tool and go to the Users page.
Remove the subscription license from the user or users who currently have it assigned.
1. In the users table, select the check box for one or more users who currently have the subscription license assigned.
  
  Additional information and options for the user are shown in the right pane.
2. In the right pane, remove the license from the user or users.
  - For one user, deselect the check box for the subscription license that you want to remove.
  - For multiple users, click the arrow on the subscription's row, then select Removed from selected users.
  The subscription license is no longer assigned to the user or users.
Assign the subscription license to the other user or users.
1. In the users table, select the check box for one or more users that you want to assign the subscription license to.
2. In the right pane, assign the subscription license.
  - For one user, select the check box for the subscription.
  - For multiple users, click the arrow on the subscription's row, then select Assign to selected users.

Check subscription usage and expiration date

On the Licenses page, you can view a list of your subscriptions and view detailed information about each subscription.

Go to the Licenses page.

The licenses table shows the following information about your subscriptions:


Column	Description
License type	The type of the subscription license, such as Standard, Flex, Worldwide, or Named User.
License model	Whether the subscription is a User license or a Floating license. User: Each license seat can only be assigned to one person at a time. You can assign the subscription to as many users as you have license seats. Floating: The license can be used simultaneously by as many users as the number of license seats that you have. You can assign the license to as many users as you want.
Seat count	How many license seats you have.
Assigned	How many license seats have been assigned to users.
In use	How many users are currently using one of the license seats.
Reserved by invitation	How many license seats have been reserved in invitations to new users to join your Tekla Online organization. The license seat is assigned when the user accepts the invitation. The reservation ends if the email address is not valid, the user rejects the invitation, an administrator in your company cancels the invitation before the user accepts it, or the invitation expires.

To view detailed information about a subscription, click the row for the subscription in the licenses table.

Detailed information for the selected subscription is shown in the right pane.


	Description
1	Subscription period: Shows the start and end dates for the subscription.
2	Software suite: If the subscription is part of a software suite, click the question mark (?) to show your other subscriptions that are part of the same software suite.
3	Orders: Shows your past and current orders for this subscription.
4	In use: Shows which users are currently using license seats from this subscription.
5	Assignments: Shows which users currently have this subscription assigned to them.
6	Reserved by invitation: Shows the users who have been invited to join your Tekla Online organization with this subscription assigned to them, but who have not yet accepted the invitation.

Filter and sort the licenses table

You can filter the licenses table by the name of the license, and by whether the licenses are currently valid. You can also sort the table by any column heading.


	Description
1	To filter by the name of the license, type part of the name.
2	To show expired licenses in addition to the currently valid licenses, select the check box. By default, expired licenses are hidden.
3	To sort by a column heading, click the column heading. By default, columns are sorted in ascending order. To reverse the sorting order, click the arrow.

View and export statistics about license usage

The Statistics page shows statistics about the past and current usage of licenses for your products as a graph. You can optionally export the statistics.


	Description
1	The license for which to show or export usage statistics.
2	The type of statistics to show or export. License use by individuals shows statistics about how many users have used or have tried to use the selected license. Maximum concurrent use shows the maximum number of license seats used simultaneously.
3	The start date for the statistics graph or for the statistics export.
4	The end date for the statistics graph or for the statistics export.
5	A graph of the current and past license usage. Note: License data is not real-time data. It is updated once a day at 01:00 UTC. Each day in the chart is from 0:00 to 23:59 UTC. When License use by individuals is selected, the blue line shows the number of users who have used the successfully used the selected product's license. The red line shows the number of users who could not use the product because there were no licenses available. To view detailed statistics for a specific day, place the mouse cursor on a line in the graph.
6	Exports the statistics for the selected license as a comma-separated value (CSV) file. Exporting the statistics allows you to import the data into another application, such as Microsoft Excel, to view and process it outside of the Tekla Online Admin Tool.

Sign in to the Tekla Online Admin Tool.
Go to the Statistics page.
Select the license and the type of statistics to view.
To view statistics from a different date range, specify the dates in the Start date and End date boxes.
To export the statistics, click Export.

The statistics are exported as a CSV file and saved in the default download folder for your web browser.