Manage user accounts for Tekla products
Tekla Online organization administrators manage the access of the company's users to Tekla Online services and licenses.
One or more people in your company can be administrators. The first user is invited to your Tekla Online organization group by a Trimble representative and given administrator rights. That person can then add other users and administrators as necessary.
Administrators are responsible for:
- Adding users to your Tekla Online organization. Membership in the organization allows employees to access your company's licenses and associated Tekla Online services.
- Assigning online licenses to your users for the Tekla products, features, and services that your company has bought. Licenses grant users access when they sign in using their Trimble Identity.
- Removing users from your Tekla Online organization when they leave your company. Users might be able to continue using your company's licenses and associated Tekla Online services until you remove their account from the organization.
The Tekla Online Admin Tool is the tool that you use to manage user accounts and licenses for Tekla products.
For more information about assigning online licenses and monitoring license use for existing user accounts, see Manage Tekla Structures online licenses.
In addition to administrators, your organization can also have users with contract manager rights. Administrators can view contract renewals, but only contract managers can process them. For more information about managing contract renewals, see Manage renewals in Tekla Online.
Adding users to your Tekla Online organization
You can add users as employees with full access to Tekla Online services or as external license users to give the users access to licenses in your organization without adding them to your organization.
A user can only be an employee in one Tekla Online organization at a time. If a user is already an employee in another organization, joining your organization removes the user from the other organization.
User action is required. Instruct your users on how they can create their accounts and join the organization using your preferred method.
There are several methods for adding the users:
- You can invite users by adding their email addresses. The users must click a link in an invitation email to accept the invitation. Optionally, you can assign licenses to the users in the invitation so that they can start working immediately after accepting the invitation.
- You can make a static link available to your users, who can use it to request employee membership in your Tekla Online organization. The users must make the request and you must approve the requests.
- On their Tekla Online user profile
page, users can search for and request to join organizations as
employees. Users who have signed in can access the profile page by clicking
their name at the top of any Tekla web page that allows users to sign in. The
organizations that users can see are limited based on the domain name in their
email address. Users are added to your organization when you approve the
request.
If your users make requests to join from their user profile, you must approve the requests on the Requests and Invitations tab in the Tekla Online Admin Tool.
Invite users to your Tekla Online organization by adding their email addresses
You can invite users to your Tekla Online organization by adding their email addresses. The users receive an invitation email and must accept the invitation.
Invite users to your Tekla Online organization through a static link
You can use a static link to invite users to your Tekla Online organization. The link can be used by multiple people and it does not expire.
Using a static link to invite users to your Tekla Online organization has the following limitations:
- Users who use the link can only request to join your organization. You must approve the requests in Tekla Online Admin Tool.
- It is not possible to assign licenses or roles to users in advance.
Resend an expired invitation
If the invited user does not accept the invitation within a week, the invitation link stops working. To be able to join the organization, the user must receive a new link.
A new invitation email is sent to the user with a new link that is valid for one week.
Remove users from your Tekla Online organization
When users leave your company, remove them from your Tekla Online organization.
Users might be able to continue using your company's licenses and associated Tekla Online services until you remove their account from the organization.
To improve the confidentiality of your data, Tekla Model Sharing stores the Tekla Online organization of the user. Being removed from an organization or joining a new organization disables the access rights for Tekla Model Sharing that were granted to the user when they were in the organization.
The user is removed from your organization's list, can no longer use your Tekla Online licenses, and is no longer covered by your organization's maintenance.
Add or remove Tekla Online administrator rights
Administrator rights allow a user to manage other users in the Tekla Online Admin Tool.
In addition to administrators, your organization can also have contract managers. Contract managers can process pending contract renewals in the Tekla Online Admin Tool. See Manage renewals in Tekla Online. Administrators can view all past and pending renewals, but cannot process them.
- Sign in to the Tekla Online Admin Tool and go to the Employees tab.
- To add or remove administrator rights, select or deselect the Administrator checkbox on the user's row.