Troubleshoot Tekla Portal Frame Designer

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End of Sales of Tekla Maintenance Products for Perpetual License

1. What has been announced? Trimble announced the end of sale of maintenance products for all perpetual license types of Tekla software. 2. Which products are affected by this change? End of Sale is announced for the following maintenance products: Tekla Structures Project Viewer Production Planner -…

end of sales
maintenance
perpetual

Frequently Asked Questions: Sign-in experience when using a Tekla subscription product

Why do I have to sign in to Tekla products and services?

Signing in using a Trimble Identity is required so that Tekla products and services know who you are and what you are entitled to use. For example, you must be signed in to download Tekla products and use your Tekla subscriptions. If you work for a company your Trimble…

Tekla Structural Update Service 2024 Frequently Asked Questions (FAQ)

What changed in the Tekla Structural Update Service 2024? The online Tekla Download service is now used to determine whether software updates are available. The FlexNet Connect online service, the FlexNet Connect Software Manager and the FlexNet Connect Agent - which were previously part of the Update Service - are no longer used or supported…

Tekla Structural Update Service Release Notes for V2.0.0.0 (March 2024)

The online Tekla Download Service is now used to determine whether software updates are available. The FlexNet Connect online service and the FlexNet Connect Software Manager are no longer used or supported. Versions 1.00 through 1.06 of the Tekla Structural Update Service use the 3rd party FlexNet Connect software which the vendor no…

Tekla Structural License Service 2024 Release Notes (V5.0.0.0)

Updates

Includes some minor updates and fixes

On-Premises - Sentinel RMS Licensing

Includes Sentinel RMS 10.1 which ensures that products are fully supported on Windows 11 when using on-premises Sentinel RMS licensing.

Supported operating systems

Only 64-bit operating systems are supported. For the…

Tekla Portal Frame Designer 24 & Tekla Connection Designer 24 system requirements

System requirements for effective operation

Item Requirement CPU Multi core Intel i3 Series or above, Xeon or AMD equivalent. Highest affordable performance recommended. Memory 8GB (16GB or more recommended). Memory…

Tekla Portal Frame Designer 24 & Tekla Connection Designer 24 Release Notes

Installation & licensing This release will upgrade your Tekla Portal Frame Designer & Tekla Connection Designer installation to version number 24.0.0.5 and should be installed to ensure optimum function of the program. Itwill remove any previous version.

Subscription Licenses

If you have Subscription Licenses they will…

How can I change the license method I want to use for Tedds, Tekla Structural Designer, Tekla Portal Frame Designer, or Tekla Connections Designer?

Background The Tekla Structural Design programs (Tekla Tedds, Tekla Structural Designer, Tekla Portal Frame, and Tekla Connection Designer) support several different licensing options. The installation manager will prompt you to select the license method during the installation of the software. However, there are some instances where you may…

License

Troubleshooting Trimble Identity

Cannot sign in due to blank Trimble Identity window If the Trimble Identity window is blank, try the following: Restart the software. Restart the computer. Ensure that your system meets all theRequirements for connecting to Tekla Online services. Specifically, ensure that your firewall allows connections to the domains…

Tekla Portal Frame Designer 23 & Tekla Connection Designer 23 Service Pack 1 Release notes

Information This release will upgrade your Tekla Portal Frame Designer & Tekla Connection Designer installation to version number 23.1.0.0 and should be installed to ensure optimum function of the program. If you are upgrading from a version earlier than Tekla Portal Frame & Tekla Connection Designer 23 (version 23.0.0.0) you can…