Error when deactivating a license
Not version-specific
Tekla Structures
Environment
Not environment-specific
Problem:
When I try to deactivate a license I get the following error in Tekla Structures License Administration Tool: "Failed to disable fulfillment record in trusted storage". If I try to deactivate the license using command lines I get a similar message with an error code: "Error 50031: Failed to disable fulfillment record in trusted storage". How can I deactivate the license?
Answer:
Unfortunately this situation is unrecoverable and the license cannot be deactivated.
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The license needs to be replaced if there is a need for e.g. license re-hosting. |