Log Sharing Exporter
Not version-specific
Tekla Structures
Environment
Not environment-specific
Log Sharing Exporter is located and available on the Tekla Warehouse : Download
Log Sharing Exporter helps you with Tekla Structure Support to send them useful logs grouped in a zip file, and describes precisely what you do on your model and what causes the issue, if there is no explanation at your first contact with Support Team.
You will find Log Sharing Exporter under Ungrouped items in Applications & components.
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Then click on Log Sharing Exporter to see this window.
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Click export logs you will normally have this success message and an open windows explorer with your file selected.
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Next step is to send this file containing logs in attachment to your support contact.