Troubleshoot: Tekla PowerFab automated event failed - Backup failed

Tekla PowerFab
Modified: 10 Jul 2024
2024i
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Troubleshoot: Tekla PowerFab automated event failed - Backup failed

Your automated event mail fails with the error message "Tekla PowerFab Automated Event Failed: Backup failed: ..\Temp\Temporary\db_bak__.7z - Error creating backup file".

Possible cause

The most probable cause is that the drive C on the server machine does not have enough free space to create all the temporary files for the backup.

Possible solution

Drive C needs to have enough free space.

Ensure that you have at least three times the MySQL data directory size free.
Note: Changing the location of the backup folder will not clear this. It still requires space on drive C during the backup process even if the final destination is not on drive C.
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