Install Tekla EPM Go

Tekla EPM
2021
Tekla EPM Tekla EPM GO

Install Tekla EPM Go

To install Tekla EPM Go, see the following requirements and instructions.

What is needed to set up a Tekla EPM Go website

The Tekla EPM support provides and sets up a web server for your company. You are responsible for having a server for the database. Tekla EPM Go uses the same database as Tekla EPM.

To have a Tekla EPM Go website set up, you need to provide the Tekla EPM support with the following information:
  • The legal name of your company

  • The existing domains or websites of your company

  • Your company logo (preferably as a vector graphic)

  • The address of your company as you want it to appear on the Tekla EPM Go website

  • The company phone number as you want it to appear on the Tekla EPM Go website

  • The company fax number or email address as you want it to appear on the Tekla EPM Go website

  • A connection to your database (a static IP address, an A record, or a DDNS)

  • The port that will be used for accessing the database.

    The default port is 9154.

  • The phone number and email address of a contact person for setting up Tekla EPM Go and scheduling an eventual training.

Install the Tekla EPM Remote Server

The Tekla EPM Remote Server service listens for and responds to traffic from the web server component of Tekla EPM Go.

The Tekla EPM Remote Server is normally installed when you install the Tekla EPM desktop application, because it is also used for running automated events. You can also install the Tekla EPM Remote Server separately, if necessary.

The Tekla EPM Remote Server is typically installed on the Tekla EPM server computer. On whichever computer the Tekla EPM Remote Server is installed, a TCP port needs to be forwarded to that computer.

To install the install the Tekla EPM Remote Server, do the following:

  1. Go to C:\Users\Public\Documents\Tekla\Tekla EPM\Backup.
  2. Double-click the TeklaEPMRemoteServerSetup.exe file to install the Tekla EPM Remote Server.
  3. Use the default options for the installation.

The Tekla EPM Remote Monitor window opens automatically after the installation is finished. The Tekla EPM Remote Monitor window is where you can manage the Tekla EPM Remote Server settings.

Next, define the remote server settings.

Modify the remote server settings and start the Tekla EPM Remote Server

  1. In the Tekla EPM Remote Monitor window, click Settings to see the IP address and port for the database connection.

    You do not need to type a username or password.

  2. In the upper-right section of the window, click Sign in and sign in with a Trimble Identity that has access to all Trimble Connect projects of your company.

    If the Trimble Identity cannot access all Trimble Connect projects, the status information of Trimble Connect projects cannot be synced.

    If you do not sign in with a Trimble Identity, the Tekla EPM Remote Server will fail to start because it does not have the necessary license information.

  3. If a TCP port othen than the default port (9154) has been set up for forwarding, enter the port number in the Port field in the Socket section.
  4. Save the settings.

    If the settings have been defined successfully, the Tekla EPM Remote Server should start running. You can see if the remote server in the Tekla EPM Remote Monitor dialog box.

For troubleshooting, see Tekla EPM Remote Server and Tekla EPM Remote Monitor Overview.

Connection options to your Tekla EPM database

To allow us to connect to your system or network, select one of the following options:
  • A dynamic DNS, or DDNS.

    A dynamic DNS is a service that provides you with a domain name or web address that stores and points to the public IP address of your system. This is useful if the network where your Tekla EPM server resides does not have a static public IP address.

    A script is installed on your computer or server that updates the public IP address on a regular interval. This way, if the public IP address changes for any reason, the web address still always points to the correct public IP address.

    There are several free sites that provide this service. Your internet service provider or website hosting provider may also include this already in their services.

  • An A record.

    If you manage your own website, you can create an A record or web address to which you can manually assign your IP address.

    If your public IP address changes, you need to manually change the A record to reflect the change in the IP address.

  • A static IP address.

    Note that if you use a static IP address:
    • Your internet service provider may want to charge you additional fees.

    • Trimble is not responsible for the down time due to changes in your IP address and cannot guaratnee a response time to fix this issue.

If you want to improve the security and protection for the connection to your Tekla EPM database, you can restrict the connection to the port to the following IP addresses:
  • 100.25.80.52

  • 23.20.111.82

  • 100.24.217.156

  • 18.223.67.252

  • 54.241.216.243

Do not set the restriction until we have initially tested the connection.

Note:

The management of your system firewalls is extremely important, and the system firewall settings are solely your responsibility. Trimble is not responsible for any changes to these systems and cannot change the system firewall settings for you.

Directing the connection to the server installation of Tekla EPM

Next, you need to direct the connection to your system or network router to the server installation of Tekla EPM. To do so, set up TCP port forwarding. For more information on port forwarding, see Setting up port forwarding.

The port 9154 is the default port that is used for TCP port forwarding, but you can select any port.

Note that it is helpful for the Tekla EPM support staff if you use the default port whenever you call for help. Though it is unusual, there could potentially be multiple layers within your system, and the port used would have to be forwarded all the way to the server installation.

If there is a firewall on the computer used for the Tekla EPM server installation, you may need to create an inbound rule allowing the TCP port connection. The Tekla EPM Remote Server needs to be running on the server installation computer simultaneously.

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