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Error messages when double clicking a .tsep file

Tekla Structures .tsep TSEP tsepfiledispatcherlauncher
2023
Tekla Structures
2022
Tekla Structures
2021
Tekla Structures
2020
Tekla Structures
2024
Tekla Structures
2025
Tekla Structures
Environment
Not environment-specific

Some users have faced issues when installing extensions by double clicking a .tsep file. Windows will complain that it can't find the installation package for Tsep File Dispatcher Launcher. (Note! This issue should be valid only for version 1.2.22 and older.)

 

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This issue can be fixed by reinstalling Tsep File Dispatcher Launcher:

  1. Uninstall the existing version from Control Panel's "Programs and Features" section.
  2. Download the latest Tsep File Dispatcher Launcher installer from Tekla Warehouse: https://warehouse.tekla.com/#/catalog/details/51309796-3b9a-4e6a-9950-9ceee7a0dcbb
  3. Install the new version. Tsep File Dispatcher Launcher is installed to "C:\Program Files\Tekla File Dispatcher" by default and the location can't be changed during the installation. This makes the installation very straightforward.
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