TSD Program Error Procedure

To minimise the potential for lost work and possible model data corruption, a "Program error" dialog can be displayed when an error is detected. As shown in the picture below, when an error is detected you are presented with a number of action options which cater for the potential situations of the model. 

Image

We strongly recommend that you do not click Cancel, as you would then be working with a potentially corrupted file. Instead we advise that you always choose one of the action options and then OK. 

• Where an Autosave file exists, the top option will be available and is the recommended choice.
• If a previously saved version of the file exists, the second option will be available (whether or not an Autosave file exists) listing the last previous save of the model.  This is the recommended choice if no Autosave file exists.
• If there is a preferred previous file version the engineer wishes to revert to, this can be selected via the option “Open another model”.
• If the model has only just been started, then none of the above scenarios apply and so the remaining option “Start model again” is the recommended choice.
• There is a final option to save the possibly corrupted model for submission to your local Support Team for investigation.  We would be most grateful if engineers could use this option to help us with continuing to improve the program.  When submitting such a file, please try and include as much information as possible about the steps undertaken in the program just prior to the error.