Tekla Structures product bulletin: Subscription license not released after closing Tekla Structures
2023
Tekla Structures
2022
Tekla Structures
2021
Tekla Structures
2020
Tekla Structures
2019i
Tekla Structures
2019
Tekla Structures
Environment
Not environment-specific
There have been several cases where Tekla Structures subscription licenses such as Diamond, Graphite, Carbon, and Model Sharing are not released after closing Tekla Structures.
If you use more than one version of Tekla Structures, you must release your subscription license seat in all versions where it is reserved. When you close old versions of Tekla Structures we recommended you do these steps to ensure that the license is released:
Tekla Structures 2020
- With a model open, click Save.
- Click your username.
- Clear the Stay signed in check box.
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- Close Tekla Structures.
Tekla Structures 2019i and 2019
- With a model open, click your username.
- Select Open Profile.
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- Click Save on the left side.
If you do not want to save the model, we recommend that you close Tekla Structures, open the model again, then sign out.
- Click your user name.
- Clear the Stay signed in check box.
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- Close Tekla Structures.
For more information about releasing your Tekla Structures subscription, see Use Tekla Structures on different computers.