Requirements for connecting to Tekla Online services

Tekla Structures
Tekla EPM
Tekla EPM GO
Not version-specific
Tekla EPM Tekla EPM GO
Not version-specific
Tekla Structures
Trimble identity
download
free Tekla Structures version
maintenance agreement
forum
Internet connection
settings
firewall
blank sign in
blank login

Tekla software products must be able to connect directly to Trimble's online services for certain features, such as online licenses.

In your web browser, Tekla Online services complement the Tekla software products by offering learning material, product-specific product guides, bulletins, discussion forums and services for downloading installation packages, software updates and add-on tools.

You need to create a personal Trimble Identity to get the most out of our services. To access all content, your Trimble Identity needs to belong to an organization with an active maintenance contract or subscription. Contact the person in your organization who is responsible for administering user accounts for an invitation.

For more information on managing Trimble Identities, see Manage user accounts for Tekla products.

Trimble Identity and online licensing

All Tekla products and online services use Trimble Identity for identification. You can use the same Trimble Identity also with other Trimble products, for example, Trimble Connect and SketchUp.

If your Internet connection is restricted, change your firewall settings to allow communications to the following domains on the standard HTTPS port 443:

  • https://account.tekla.com
  • https://identity.trimble.com
  • https://id.trimble.com
  • https://tid-proxy.cloud.tekla.com
  • https://api.account.tekla.com
  • https://cdn.cookielaw.org
  • https://hcaptcha.com

Download Tekla software packages

Visit Tekla Downloads (https://download.tekla.com) to download commercial and educational versions and updates for Tekla software. Log in with your Trimble Identity to download software packages.
 
Educational users can activate a free Tekla Student subscription in their Tekla Online Profile. For more information, go to https://www.tekla.com/solutions/campus.

If your Internet connection is restricted, change your firewall settings to allow communications to the following server address:
  • https://download.tekla.com

Download Tekla Structures add-on tools and content

Tekla Warehouse (https://warehouse.tekla.com) is a service where you can download applications, custom components, parts, profiles, materials, bolts, rebars, shapes, and templates for Tekla Structures. You can use the content in online collections, share content with your colleagues using network collections, and have local collections for private use. To use online and local collections directly within your Tekla Structures model, the Tekla Warehouse Service (installed with Tekla Structures) needs to be running.

Log in to Tekla Warehouse with your Trimble Identity to download content. You need to have a valid customer maintenance agreement to access all of the content.

If you are offline, you can access your local Tekla Structures content from http://localhost:8092.

If your Internet connection is restricted, change your firewall settings to allow communications to the following server address:

  • https://warehouse.tekla.com

Collaborate with others within a Tekla Structures model

Tekla Model Sharing enables global collaborative modeling within one Tekla Structures model. Tekla Model Sharing gives users the freedom to work with the same model at the same time in different locations and time zones. In Tekla Model Sharing, the models and their changes are shared over the Internet using a Microsoft Azure cloud service.

Log in Tekla Structures with your Trimble Identity. All sharing actions require a valid Tekla Model Sharing license.

If your Internet connection is restricted, ensure that your firewall TCP port 443 (the default HTTPS) outbound is open. If an HTTP proxy is used, it must support HTTP 1.1. If your proxy requires authentication, see the next section below.

Read about the Tekla Model Sharing prerequisites here.

Work through an HTTP proxy with authentication

If all the HTTP(S) communication is routed through an HTTP proxy that requires authentication, the appropriate HTTP proxy related settings must be added to the settings in the TeklaStructures.exe.config file located in the TeklaStructures\<Version>/nt/bin folder.

<?xml version ="1.0"?>
<configuration>
<runtime>
...
</runtime>

<startup>
...
</startup>

<!-- BEGIN HTTP PROXY SETTINGS -->
<system.net>
<defaultProxy enabled="true" useDefaultCredentials="true">
        <proxy proxyaddress="http://DEFINE_IP_ADDRESS_HERE:DEFINE_PORT_HERE" usesystemdefault="False" />
</defaultProxy>
</system.net>
<!-- END HTTP PROXY SETTINGS -->

</configuration>


Replace the DEFINE_IP_ADDRESS_HERE:DEFINE_PORT_HERE placeholders with the IP address (or hostname) and port number of your proxy server, for example: http://10.0.0.200:8080.

Get help by visiting Tekla User Assistance

The Tekla User Assistance service contains the product-related support content for all Tekla users. Go to Tekla User Assistance service (https://support.tekla.com) to access all product guides, articles, instructional videos, and extension helps. You can access the online help directly in your Tekla software by pressing the F1 key.

If your Internet connection is restricted, change your firewall settings to allow communications to the following server addresses:

  • https://support.tekla.com

Forums - Discuss, share your knowledge, and get answers from your local helpdesk

Visit Tekla Discussion Forum (https://forum.tekla.com) to meet other Tekla users. Contribute to the community by sharing your knowledge, and find answers to tricky support questions. There are dedicated forums for users of Tekla Structures, Tekla Structural Designer, Tekla Tedds and Tekla PowerFab.

We also welcome students, developers and users participating in Tekla User Feedback programs.

Log in with your Trimble Identity and join the community of Tekla users. Read about the prerequisites for accessing the Tekla Discussion Forum here.

If your Internet connection is restricted, change your firewall settings to allow communication to the following server address:

  • https://forum.tekla.com
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