Requirements for connecting to Tekla Online services

Tekla Structures
Not version-specific
Tekla Structures
Tekla Online Services
Trimble identity
download
free Tekla Structures version
maintenance agreement
forum
elearning
Internet connection
settings
firewall
Environment
Not environment-specific

Tekla Online services complement the Tekla software products by offering learning material, comprehensive knowledge base services, discussion forums, training courses and services for downloading installation packages, software updates and add-on tools.

You need to create a personal Trimble Identity to get the most out of our services. In order to access the content which requires maintenance your Trimble Identity needs to belong to an organization with active maintenance. You can contact you organization admin for an invitation. More information on managing Trimble Identities here.

Trimble Identity

All Tekla products and online services use Trimble Identity for identification. In addition to Tekla services, you can use your Trimble Identity with several other Trimble services, for example, Trimble Connect and SketchUp.

Create your Trimble Identity here >>

If your Internet connection is restricted, change your firewall settings to allow communications to the following domains:
  • https://account.tekla.com
  • https://identity.trimble.com

Download commercial Tekla software packages

Visit Tekla Downloads (https://download.tekla.com) to download commercial versions and updates for Tekla software. Log in with your Trimble Identity to download software packages.

If your Internet connection is restricted, change your firewall settings to allow communications to the following server address:
  • https://download.tekla.com

Download Tekla Structures Learning version

Go to Tekla Campus (https://campus.tekla.com) to download the free Tekla Structures Learning version for students. Take the online lessons to jump start your career in structural engineering, structural detailing, and construction management.

Log in with your Trimble Identity to get your free Tekla Structures Learning license and start learning the basics of Tekla Structures.
Support for students is available on Tekla Campus Lounge.

If your Internet connection is restricted, change your firewall settings to allow communications to and from the following domains:
  • https://campus.tekla.com
  • https://account.tekla.com (ports: 80 (http) and 443 (https))
  • https://identity.trimble.com (ports: 80 (http) and 443 (https))
  • https://api.account.tekla.com

Download Tekla Structures add-on tools and content

Tekla Warehouse (https://warehouse.tekla.com) is a service where you can download applications, custom components, parts, profiles, materials, bolts, rebars, shapes, and templates for Tekla Structures. You can use the content in online collections, share content with your colleagues using network collections, and have local collections for private use. To use online and local collections directly within your Tekla Structures model, you need the Tekla Warehouse Service. It is installed with Tekla Structures 20.1 Service Release 1 and newer Tekla Structures versions.

Log in to Tekla Warehouse with your Trimble Identity to download content. You need to have a valid customer maintenance agreement to access all of the content.

If you are offline, you can access your local Tekla Structures content from http://localhost:8092.

If your Internet connection is restricted, change your firewall settings to allow communications to the following server address:

  • https://warehouse.tekla.com

Collaborate with others within a Tekla Structures model

Tekla Model Sharing enables global collaborative modeling within one Tekla Structures model. Tekla Model Sharing gives users the freedom to work with the same model at the same time in different locations and time zones. In Tekla Model Sharing, the models and their changes are shared over the Internet using a Microsoft Azure cloud service.

If your Internet connection is restricted, ensure that your firewall TCP port 443 (the default HTTPS) outbound is open. If an HTTP proxy is used, it must support HTTP 1.1.

HTTP proxy with authentication is used for all HTTP traffic.
If all the HTTP(S) communication is routed through an HTTP proxy that requires authentication, the appropriate HTTP proxy related settings must be added to the settings in the TeklaStructures.exe.config file located in the TeklaStructures\<Version>/nt/bin folder.

Log in Tekla Structures with your Trimble Identity. All sharing actions require a valid Tekla Model Sharing license.

Read about the Tekla Model Sharing prerequisites here.

Access Tekla Structures knowledge base content

The product-specific Tekla User Assistance services provide 24/7 online support for all Tekla users. Go to Tekla User Assistance service for Tekla Structures (https://teklastructures.support.tekla.com) to access all product guides, knowledge base articles, instructional videos, and extension helps related to Tekla Structures.

Log in with your Trimble Identity and find answers to your support questions. You need to have a valid customer maintenance agreement to access all of the content.

If your Internet connection is restricted, change your firewall settings to allow communications to the following server addresses:

  • https://teklastructures.support.tekla.com
  • https://support.tekla.com

Discuss, share your knowledge, and get answers from your local helpdesk

Visit Tekla Discussion Forum (https://forum.tekla.com) to meet other Tekla users. Contribute to the community by sharing your knowledge, and find answers to tricky support questions. There are dedicated forums for users of Tekla Structures, Tekla Structural Designer, and Tekla Tedds. We also welcome developers and users participating in Tekla User Feedback programs.

Log in with your Trimble Identity and join the community of Tekla users. Read about the prerequisites for accessing the Tekla Discussion Forum here.

If your Internet connection is restricted, change your firewall settings to allow communications to the following server address:

  • https://forum.tekla.com
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