Requirements for connecting to Tekla Online services
Tekla software products must be able to connect directly to Trimble's online services for certain features, such as online licenses.
In your web browser, Tekla Online services complement the Tekla software products by offering learning material, product-specific product guides, bulletins, discussion forums and services for downloading installation packages, software updates and add-on tools.
You need to create a personal Trimble Identity to get the most out of our services. In order to access the content which requires maintenance your Trimble Identity needs to belong to an organization with active maintenance. You can contact you organization admin for an invitation.
For more information on managing Trimble Identities, see Manage user accounts for Tekla products.
Trimble Identity and online licensing
All Tekla products and online services use Trimble Identity for identification. You can also use the same Trimble Identity with other Trimble products, such as Trimble Connect and SketchUp. To get the most out of our products and services, you must create a personal Trimble Identity. For more information, see Create your Trimble Identity for Tekla products.
To access all content, your Trimble Identity must belong to an organization with an active maintenance contract or subscription. Contact the person in your organization who is responsible for managing user accounts to get an invitation. For more information about managing user accounts, see Manage user accounts for Tekla products.
If your internet connection is restricted, change your firewall settings to allow HTTPS communications to the following domains on TCP port 443
- https://account.tekla.com
- https://api.account.tekla.com
- https://cdn.cookielaw.org
- https://myprofile.trimble.com/
- https://id.trimble.com
- https://us.id.trimble.com
- https://eu.id.trimble.com
- https://eu-gb.id.trimble.com
- https://ap-au.id.trimble.com
Download Tekla software packages
Visit Tekla Downloads (https://download.tekla.com) to download commercial and educational versions and updates for Tekla software. Log in with your Trimble Identity to download software packages.
Educational users can activate a free Tekla Student subscription in their Tekla Online Profile. For more information, go to https://www.tekla.com/solutions/campus.
If your Internet connection is restricted, change your firewall settings to allow communication to the following server address:
- https://download.tekla.com
Download Tekla Structural add-on tools and content
Tekla Warehouse (https://warehouse.tekla.com) is a service where you can download applications, & custom components etc for Tekla products, such as the Tekla Tedds Integrator for Tekla Structures or the Grasshopper - Tekla Structural Designer Live Link.
Log in to Tekla Warehouse with your Trimble Identity to download content. You need to have a valid customer subscription/maintenance agreement to access all of the content.
If your Internet connection is restricted, change your firewall settings to allow communication to the following domain:
- https://warehouse.tekla.com
Get help by visiting Tekla User Assistance
The Tekla User Assistance service contains the product-related support content for all Tekla users. Go to Tekla User Assistance service (https://support.tekla.com) to access all product guides, articles, bulletins, instructional videos, etc.
If your Internet connection is restricted, change your firewall settings to allow communication to the following domains:
- https://support.tekla.com
Forums - Discuss, share your knowledge, and get answers from your local helpdesk
Visit Tekla Discussion Forum (https://forum.tekla.com) to meet other Tekla users. Contribute to the community by sharing your knowledge, and find answers to tricky support questions. There are dedicated forums for users of Tekla Structures, Tekla Structural Designer, Tekla Tedds and Tekla PowerFab.
We also welcome students, developers and users participating in Tekla User Feedback programs.
Log in with your Trimble Identity and join the community of Tekla users. Read about the prerequisites for accessing the Tekla Discussion Forum here.
If your Internet connection is restricted, change your firewall settings to allow communication to the following server address:
- https://forum.tekla.com