Model sharing on-premises not working after installing new SP
2020
Tekla Structures
2021
Tekla Structures
2022
Tekla Structures
2023
Tekla Structures
2024
Tekla Structures
2025
Tekla Structures
2026
Tekla Structures
Environment
Not environment-specific
Question:
We use Tekla Model Sharing on-premises server. When installing the newest service pack of Tekla Structures, users could no longer connect to the on-premises server. After deinstalling newesr SP and reinstalling old one, it worked fine again.
Answer:
If you are Tekla Model Sharing on-premises server user, note that the newest Tekla Structures service packs are not compatible with on-premises server versions older than version 3.13.9. To continue using Tekla Model Sharing, you need to update the Tekla Model Sharing on-premises server to version 3.13.9. This applies to these service packs and newer ones:
-
Tekla Structures 2019i SP7
-
Tekla Structures 2020 SP 3
We strongly recommend you to update your server immediately or as soon as possible.
Tekla Model Sharing on-premises server version 3.13.9 is downward compatible. All previous Tekla Structures versions in which Tekla Model Sharing is available, starting from Tekla Structures 21.0, work with this server version.
Note: If you get 403 error with the link above, it means that you need a special permission to be able to download the on-premises server. You need to have:
- Ordered a Model Sharing on-premises server license from Trimble
- Received a confirmation that Trimble has enabled the installer to download to the named person that has a valid Tekla Identity.