Licenses information (Statistical information)
2026
Tekla Structures
2025
Tekla Structures
2024
Tekla Structures
2023
Tekla Structures
2022
Tekla Structures
2021
Tekla Structures
2020
Tekla Structures
Environment
Not environment-specific
Case: The number of the activated licenses in the statistic tab in the Tekla Structures License Administration Tool doesn't match the number in LMTOOLS when you click on perform a status inquiry.
Solution:
• Make sure that no one is using Tekla Structures (Ask all the users to close Tekla Structures).
• Go to Start/Stop/Reread tab.
• Check "Force Server Shutdown" Check box.
• Click on Stop Server, and check if the status is "Stopping server".
• Wait for few seconds.
• Click on Start Server, and make sure that "Server Starts Successful".
Go to Server Status Tab, and click on "Perform Status Enquiry". Try to check how many licenses issued, how many in use. and cross-check with Tekla Structures License Administration Tool.
Usually, the solution mentioned above will solve the problem. If not, try to update the license server to the most recent version (Filter On-premises license tool → Tekla License Administration Tool), which can be found on our linked downloads site.
If the problem still persists please contact your local support.