How do I resolve Tekla Tedds Add-in disabled and/or 'Tedds Add-In Error (287)' in Tekla Tedds for Word?

Tekla Tedds 2026 - 2018 Tekla Tedds for Word 2026 - 2018 Error 287 Add-In TeddsAddIn (287)

Problem

When I run Tedds for Word, I get a message that the Tekla Tedds Add-in is disabled and/or 'Tedds Add-In Error'.  Why is this and how can I resolve it?

 

The pop-up message may look like this, stating "Error (-2147467259): This add-in is installed for all users on this computer and can only be connected or disconnected by an administrator.":
 

Image
Tedds add-in

 

Solution

The problem is that Word has disabled the Tedds for Word Add-In that adds the Tedds functionality to Word.  This can happen occasionally if Word encounters a problem or crashes when Tedds is loaded.   
 
To resolve this do the following: 
 
  1. Run Microsoft Word on its own.
  2. Open Word Options (File> Options)
  3. Select the Add-ins page
  4. Select "Disabled Items" from the Manage options at the bottom of the page
  5. Enable anything listed as disabled to do with Tedds (with the word "tedds" in the name generally)
  6. OK and close Microsoft Word
  7. Now try launching Tedds for Word
Image
add-in

 

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