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How can I connect to a license server?

Tekla Structural Designer - Not version-specific Tekla Tedds - Not version-specific Tekla Tedds for Word - Not version-specific Tekla Portal Frame Designer - Not version-specific Tekla Connection Designer - Not version-specific installation Local Computer Locked License licensing Server Local Error 18
Environment
Not environment-specific

Applicability

This article applies only to On premises (Perpetual) licenses and the Sentinel RMS (Server) License Method.

It is NOT applicable to Subscription Plan Licenses which use the Tekla Online License method.  If you would like to look into this option - or are not sure which license kind you have - please contact your account manager or software vendor.

Assigning a server during installation:

A license server is intended to be assigned during the installation of a product. The user is asked to select a license method during the installation process (server in this case), then asked to type either the name (hostname) of the server or the IP address of the server.

When the installation is complete and the product is launched, the product will use the server method and server name assigned during the installation to claim a license.


 

Assigning a server after installation:

This is one of the most frequently submitted queries to Tekla Support.

If the incorrect license method is assigned during installation e.g. selecting Local Computer Locked instead of server by mistake, the installation wizard will not prompt the user to assign a license server.

As a result of the above, when launching the product, the License Manager will launch instead due to the product searching for a non existent local license instead of a server license.

The steps below run through the changes required to assign a license server and successfully launch the product:

  1. Go to Start > Tekla > System and User settings
  2. Select Products (top left) then select the relevant product on the right
  3. Switch the License Method to Server
  4. Select the License Server page (top left)
  5. Click Find on the right - the search results should display your license server
  6. Select the new server, click OK then close the settings
  7. Launch the product when complete
Image
License Config 1.png

 

 

 

Image
License Config 2.png

 

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