Custom Component not visible in the Model

2020

Tekla Structures

Environment

United States (Imperial)

United States (Metric)

Question: I am trying to add a slab in my model using the Turned Down Slab Custom component. When I add it, the component symbol (green cone) shows, but the turned down slab does not. I am not receiving any errors in the status bar. Why is this happening?

Answer: This is most likely happening because the Sketch Solver warehouse extension is not installed on your computer, due to the presence of sketched profiles in the component that you are trying to use.

To verify that the warehouse extension is the issue:

After having added the custom component, Save the Model, and Reopen it.

Note: After saving a model, you can reopen it by going to the File/Menu Drop down> Open> Recent, and either double-click on the model's name or highlight it and click Open. You can also open it by using the +Reopen Model macro.

If, after reopening the model, you receive the message below, it means that you will have to install the warehouse extension:

Close Tekla entirely, and install the extension by following instructions in the linked article under section "Installing .tsep packages."

Once the Sketch Solver has been successfully installed, reopen Tekla Structures, and Open your model. You should now be able to see the Custom component that you previously added.

Note: This workflow is for Versions 2019 through 2020.

Tekla Structures installation for administrators
An alternative way to installing Tseps
Administrator's release notes: Model templates in version update
Get familiar with the user interface
Turned Down Slab
Custom components
Add custom components to a model

Custom Component not visible in the Model

To verify that the warehouse extension is the issue:

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