Configure Outgoing Email for Hosts Requiring Two-Step Verification
Not version-specific
Tekla PowerFab
Tekla PowerFab GO
Environment
Not environment-specific
Many email hosting services — such as Microsoft Outlook, Google Gmail, or others — require two-step verification; for these an app password may be required to use Tekla PowerFab's Automated Events. By following these guidelines, you can seamlessly integrate Tekla PowerFab's Automated Events with your email system, even if it requires two-step verification.
This ensures that your automated notifications are sent reliably, enhancing your project management and communication workflows. Below is a generic process of generating an app password with your email host for use with Tekla PowerFab:
- Sign In to your email host's account or administration settings.
- Access the App Passwords Section. This is generally under the Security settings. Look for an "App passwords" or "application password" section.
- Create a New App Password. Select "Create a new app password" to will generate a unique app password for Tekla PowerFab.
- Define outgoing email settings in Tekla PowerFab email settings for automated events. Use this newly generated app password in place of your regular password.
Test the Configuration
In Tekla PowerFab to ensure that automated events are correctly sending emails using the app password. First, ensure that the Test in the Automated Event Email Settings dialog gives a positive result.
Image
Next, to test both manual and automated report generation. To do this, Create a report event that sends the report by email, and Set the reporting frequency to be in the near future. While waiting for the reporting frequency to elapse, Run [the] automated event manually. Ensure that both the manual and automated emails are received.
Troubleshooting
- Verify the Tekla PowerFab Remote Server service is running on the server and it has been configured correctly. Please see the Troubleshoot Tekla PowerFab Remote Server Service (Go and Automated Events) product guide.
- If the Tekla PowerFab Remote Server service is running correctly and emails still are not sent: verify the email server settings with the host and ensure the app password is correctly entered. If issues persist, consult your email host support to confirm the app specific password has been created correctly.
After ensuring Tekla PowerFab Remote Server service is running and the application specific password has been correctly established and entered into Tekla PowerFab, please Contact support. The support technician(s) will need access to the server running the Tekla PowerFab Remote Server service.