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  2. An error has occurred whilst calculating, the document can not be updated - The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))

An error has occurred whilst calculating, the document can not be updated - The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))

Tekla Tedds for Word - Not version-specific

Background & Symptoms

These types of problems are usually related to issues in the Microsoft Office installation and not Tekla Tedds.   The following Symptoms can occur with this specific issue:

  • An error has occurred whilst calculating, the document can not be updated - The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))
  • Failed to get an active instance of Word. Click on a document in Word then try this operation again.
  • Failed to find the Worksheet that links Excel to Tedds
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T4W error 1.jpg



 

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T4W error 2.jpg



 

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T4W error 3.jpg



 

Issue

Office 365 Click to Run with Word 2016 64-bit is installed and Word 32-bit registry keys exist.

How to check

Check the version of Word installed via

  • File
  • Account
  • About Word
  • About Microsoft Word dialog
Image
Word-version.png


 

If the version is 16.X and 64-bit check the following

  1. The following registry key exists
    • HKLM\SOFTWARE\WOW6432Node\Classes\TypeLib\{000020905-0000-0000-C000-000000000046}\8.7\0\Win32
  2. The MSWord.olb defined by the (Default) value does NOT exist
    • for example ... c:\Program Files (x86)\Microsoft Office\Root\Office16\MSWORD.OLB
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Invalid-Win32-key.png


 

Resolution

If the OLB does NOT exist then the solution is to rename the Win32 to something other than Win32, e.g.

  • HKLM\SOFTWARE\WOW6432Node\Classes\TypeLib\{000020905-0000-0000-C000-000000000046}\8.7\0\_Win32
Image
Renamed-Win32-key.png



 

Related
How do I resolve problems when installing or launching Tekla Tedds?
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