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401 Unauthorized Error

Tekla PowerFab Tekla PowerFab GO 401 Unauthorized Trimble ID Trimble Id Tekla Online Admin Tool TID ATC new user ID 401 unauthorized
Not version-specific
Tekla PowerFab Tekla PowerFab GO

The 401 unauthorized error indicates that the setup process for a user is incomplete. The user likely is not in your organization in the Tekla Online Admin Tool  and/or does not have licenses assigned to them there. This error can when logging into Tekla PowerFab (EPM) or Tekla PowerFab (EPM) Go.

This following linked article has helpful information about how to Manage Trimble Identities and Tekla online licenses.

There are three main steps for setting up a new user:

  1. Create Trimble ID.
  2. Accept invitation to organization.
  3. Assign licensing.
  4. Set up user in Tekla PowerFab (EPM). 

The first and second steps can be done when the organization's administrator invites the user through the Tekla Online Admin Tool  which sends an email with links to the user. Usually the 401 Unauthorized error occurs when users set up their Trimble ID but do not accept the invitation to the organization.

Note:
Terms and conditions must be accepted when creating the Trimble ID.

 

Related links
Manage Trimble Identities and Tekla Online licenses
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